Contact
Contact us
For anything about a loan you already have, the fastest route is your loan page after signing in. For everything else, use the channels below.
Support
Support contact details are being finalised and will appear here.
Signed-in members see their loan status, receipts and repayment instructions on their loan page.
Complaints
If something has gone wrong and support has not fixed it, raise a complaint. We acknowledge every complaint and tell you who is handling it.
How complaints are handled →Registering a chama?
Read what chamas need to know first, then register online. Our team reviews every registration and will contact the officers.